Worst customer support and delivery team. I bought couches and had various troubles with shipping and delivery. I last but not least obtained my couches a month afterwards and they desired to give me a present card for $75 dollars that I would wish to use to acquire more products. They are really unbelievably unprofessional and I will never obtain from this or any Bobs once again!
I purchased a full bedroom set from Bob's Slide 2011 when I was moving into a completely new condominium. Initially I obtained excellent assistance (needless to say, simply because I had been shopping for their item) and to this point I have never had any problems with the home furniture. Then tonight as I was sitting up in my bed doing some do the job I heard a strange creaking audio. I look down and my headboard has started separating from the beam connecting it towards the footboard.
Is there a law stating an 18 calendar year old cannot stroll into a home furnishings store? Asking me and my buddies for ID as though we walk into a club not believing our age. Impolite as hell never ever coming back
We filed a declare and were denied because in my claim I stated "unknown of how the damages happened" and ought to have been phrased as "a mishap incidence." Given that Bobs wishes to Engage in word games, I'll no longer do business with them and I urge everyone else not to likewise. Use your cash sensibly elsewhere.
The company also has an infinite selection of Bed room household furniture for adults and kids. It is possible to pick out furniture with a distressed finish for your rustic look or even a mid-century established with Daring silhouettes and tapered legs. Other accessible design styles incorporate up to date, cottage, farmhouse, glam, and classic.
Why are unable to you give lower than a single star? Steer clear of at all Price! They only want your cash. No customer support in any way. Being forced to phone the east coast for challenges then remaining transferred to the regional store for them to let you know to simply call the customer provider line that just transferred you to definitely them stating every little thing goes by them.
This can be a first class store! Terrific assortment, charges are great, picked out a nice energy reclining chair for my wife at an incredibly respectable selling price.
On March 18th 2019 I had been suppose to receive a bed, chest, sofa, adore seat. Once the guys acquired there he promptly instructed me that the couch wasn't about to suit. I knew quickly there it absolutely was gonna be significantly less exertion on striving to make it suit. Of course that they introduced the sofa up the stairs and stated it was not intending to in shape, most company attempt alternative ways. Effectively not Bob's Home furnishings they won't do any excess perform. So I convey to them to take the furniture established back for the store, now I had been ready to go into the store and decide on a unique set until finally the advised me they had been gonna cost me A further shipping and delivery charge Of course I'd previously paid over $two hundred.00 for delivery, with that becoming claimed I told them to refund my revenue back. Alright, now lets take a look at the Television set upper body it absolutely was hurt, so they say we can not do anything at all Now we have to acquire a tech out to fix that. They ship the Tech out just to tell me that they have been planning to replace the Television set upper body. Well Here is the problem I informed them upfront when obtaining the household furniture that I just relocated and I do not need anybody over the 18 being at my house. I'm with a ninety working day probation at function, And that i can not just take off function, I work Tuesday - Saturday eight:00 - five:00, no trouble We are going to accommodate you which they did over the First shipping that was in order to get my money. Promises were also made with the supervisor that they can accommodate me to come get injury solution and produce new product, that was a lie. I used to be suppose to get my shipping and delivery yesterday after five:00 not surprisingly I get a call at about two:00 p.
They wound up having back the body with the mattress that broke. 6 months afterwards I However have not received a refund. As soon as I finish paying out their Rubbish off I will Promptly close my bank card. Head to Jordans, it's priced higher but you recover quality solutions along with much better customer support!
Was inside the showroom, only 2 sales reps reported something to me. Was likely to buy a Typical Loveseat today. The sales rep in the region I had been in left without indicating just about anything to me.
A big enable was the unbiased shipping company. The boss was so upset at how Bob addressed me he Individually called me to apologize and explained to his Adult males to remove the furnishings from my residence Based on my would like. Getting the home furniture out performed a large aspect in acquiring my refund. I'd also obtained a mattress & boxspring concurrently as the sofa. It is really junk and I'll have to replace it with a different established ahead of later.
A few years ago I ordered a sofa from Bob's Home furnishings. Every thing went so effectively, when it arrived time to get mattresses, I went towards the Lombard store for help. Our sales rep, Sean, was very beneficial. We procured a king and also a queen mattress on a Saturday for supply for the subsequent Wednesday. Sean informed us we might receive a call on Monday regarding the time. On Monday we known as the customer provider number and after half an hour or so, we spoke with some from a unique place who informed us they known as our home cellular phone to agenda our shipping. That did not happen. We've got Caller ID and there wasn't a number that was not acquainted. The delivery was scheduled for Wednesday. When we made the acquisition, we have been advised that The 2 previous mattresses can be eradicated and taken away and that the new mattresses might be brought up the stairs to their distinct rooms. The shipping and delivery folks said they could not take the mattresses absent because they weren't wrapped in plastic, which we have been hardly ever informed. They did comply with help go ahead and take mattresses down the stairs. We called the customer services Division once again, A further 45 minute wait around to talk to a person from Honduras, who realized practically nothing about was occurring. I asked to talk with a supervisor and was explained to there was none readily available.
I just spent $five,000 and they cannot comply with Guidelines I give them about when never to call me. They've first rate costs, but mis comunicating with me the shipping and delivery day then contating me at midday when i instructed them not to Get hold of me right before 4pm mainly because I slumber days from working nights. I now am up seeking to deal with the supply day they usually cant give me a time frame with the shipping and delivery, until the day in advance of shipping and delivery? So now I need to take a working day off do the job to get this delivery because they are unable here to program a shipping and delivery prior to 6pm?
Bob’s Discounted Home furniture also provides an array of desk chairs to suit every single style. Choose a conventional Business style with a cultured wood chair, or include a certain amount of flair with a contemporary chair covered with faux fur.
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